Privacy Policy
Last updated: 22 March 2025
The Minerals Reporting Australia Ltd (MRA) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable privacy laws.
1. What Information We Collect
We may collect the following types of personal information:
- Name and contact details (e.g. email address, phone number)
- Employment and professional details (e.g. organisation, role, qualifications)
- Membership-related information
- Enquiry and complaint details submitted via forms
- Information submitted in Peer Review Circles or surveys
- Technical data such as IP addresses and usage activity (via website analytics tools)
We only collect personal information that is reasonably necessary for our operations and your engagement with MRA.
2. How We Collect Information
We collect personal information through:
- Online forms on our website (e.g. contact, membership, complaints)
- Event and webinar registrations
- Email and phone correspondence
- Surveys, reviews, or member feedback
- Website analytics tools (e.g. cookies, usage tracking)
Where appropriate, we collect personal information directly from you.
3. How We Use Your Information
We use your information to:
- Communicate with you about your enquiry, membership, or participation
- Provide access to member services, including Peer Review Circles
- Process and manage complaints or concerns
- Improve our website, programs, and member experience
- Comply with legal obligations
We will not use your information for purposes unrelated to MRA’s mission without your consent.
4. Disclosure of Personal Information
We may disclose your personal information:
- To internal MRA personnel and reviewers on a need-to-know basis
- To external service providers who assist with website, email, or data storage (e.g. Kajabi, Google Workspace)
- If required by law or regulatory obligation
We do not sell or rent personal information to third parties.
5. Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, or misuse. This includes secure systems, limited access controls, and regular system reviews.
While we implement robust safeguards, no method of electronic transmission is completely secure. If a data breach occurs, we will follow legal requirements to notify affected individuals.
6. Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to ensure your information is accurate
To make a request, please contact us at [email protected]
7. Cookies and Analytics
Our website may use cookies to collect usage information for analytics and to enhance your experience.
You can disable cookies through your browser settings, although this may affect functionality.
8. Complaints
If you believe your privacy has been breached, please contact us at [email protected]
We take all concerns seriously and will investigate promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
10. Contact Us
For any privacy-related enquiries, please contact [email protected]
